Coveo search technology redefines how people access and share fragmented knowledge around the social enterprise. Coveo brings together the collective and yet fragmented information from social, enterprise and cloud-based systems, and turns it into actionable insight for every employee and every customer, every time. Coveo connects people to contextual content, and through content, to relevant people. This enables more efficient customer service, increased sales, shorter sales cycles, faster innovation for better product development and increased profitability. Coveo’s advanced search and unified indexing technology securely connects with and crawls all systems to create a virtual integration layer, by federating and normalizing structured and unstructured information.
The Company’s product lines include:
Coveo for Web Content Management – Adaptive content delivery in real time through highly advanced search and navigation.
Coveo for CRM & Customer Service – Through unified indexing and advanced search, Coveo brings together actionable customer insights and related experts from any combination of systems, into a single interface, providing a 360 view of the case or account being worked for customer service agents and relevant content for customers, who can then solve their own, even complex cases.
Coveo for Enterprise Content – Coveo’s advanced search technology redefines how people access and share fragmented knowledge across disparate information and departmental silos.
Coveo is at work for more than 2 million users among more than 400 customers, including CA Technologies, L’Oreal, Lockheed Martin, YUM! Brands, GEICO and SunGard. For more information, visit www.coveo.com, follow us on Twitter @coveo or like us on Facebook.”
For more information about Coveo, please visit www.coveo.com